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Privacy Policy

Privacy Policy for A2ZPK.com

Last Updated: 28-Aug-25

Welcome to A2ZPK.com ("we," "our," or "us"). We are committed to protecting your privacy and handling your personal data with care and transparency. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our B2B marketplace platform, which connects manufacturers, wholesalers, and bulk sellers from major markets like Shah Alam Market, Abid Market, Hall Road, and others with business buyers.

Please read this policy carefully. By accessing or using A2ZPK.com (the "Platform"), you agree to the practices described in this policy.

1. What Data Do We Collect About You?

We collect data to provide a seamless and efficient B2B experience. The types of data we collect include:

Data You Provide Directly:

  • Business Account Information: When you register as a business user (Manufacturer/Seller or Buyer), we collect your business name, contact person's name, email address, mobile number, business address, and relevant business documentation.
  • Product Listings: Information you provide when listing products in bulk, including descriptions, prices, quantities, and images.
  • Transaction Data: Details of transactions carried out on our Platform.
  • Communications: Records of your correspondence with other users through our Platform's messaging system and any communications with our support team.

Data Collected Automatically:

  • Device Information: Data such as your IP address, browser type, operating system, and device identifiers.
  • Usage Data: Information about how you use the Platform, including the pages you visit, the listings you view, search queries, and the time and date of your visits.
  • Location Information: We may collect generalized location data (e.g., city or area) based on your IP address to show you relevant local business listings and market trends. Precise GPS location is not collected without your explicit permission.
  • Cookies and Similar Technologies: We use cookies and similar technologies to enhance your experience, analyze trends, and administer the Platform.

2. How Do We Use Your Data?

We use your personal data for the following purposes:

  • To Provide and Maintain Our Services: To create and manage your account, process your transactions, facilitate communication between buyers and sellers, and display your product listings.
  • To Improve Our Platform: To analyze user behavior and trends to understand how our Services are used and to develop new features and functionality.
  • To Communicate With You: To send you service-related announcements (e.g., account verification, transaction updates, changes to our terms) and, with your consent, marketing communications about new features, promotions, and business insights. You can opt-out of marketing messages at any time.
  • For Security and Fraud Prevention: To monitor and verify accounts and activity, combat spam, protect against fraud, and ensure the security of our Platform for all business users.

3. Cookies and Similar Technologies

Our Platform uses cookies to distinguish you from other users. This helps us provide you with a good experience and allows us to improve our site.

What are Cookies?

Cookies are small data files placed on your device that allow us to remember your actions and preferences over time.

Why We Use Them:

We use cookies to:

  • Keep you signed in.
  • Understand how you use our Platform and which features are most useful.
  • Deliver relevant business-related advertisements to you on and off our Platform.

Managing Cookies:

You can set your browser to refuse all or some cookies or to alert you when websites set or access cookies. If you disable or refuse cookies, please note that some parts of this Platform may become inaccessible or not function properly.

4. Who Do We Share Your Data With?

We respect the confidentiality of your business data. We only share your information in the following circumstances:

  • With Other Business Users: To facilitate transactions, your business name, contact details, and product information will be shared with other users you interact with on the Platform.
  • With Service Providers: We engage trusted third-party companies (e.g., for cloud hosting, data analysis, payment processing, and customer service) to perform functions on our behalf. They are only provided the data necessary to perform their services and are contractually obligated to keep it confidential.
  • For Legal Reasons: We may disclose your data if required to do so by law or in response to valid requests by public authorities.
  • Business Transfers: In the event of a merger, acquisition, or sale of all or a portion of our assets, your data may be transferred to the new entity.

5. Data Security

We have implemented appropriate technical and organizational security measures designed to protect the security of your personal data. We use secure servers and encrypt sensitive data. However, while we strive to protect your information, no electronic transmission or storage method is 100% secure.

6. Your Rights

You have certain rights regarding your personal data, which may include:

  • Access and Correction: You can access and update your account information at any time through your profile settings.
  • Data Portability: You can request a copy of the personal data you have provided to us in a structured format.
  • Deletion: You can request the deletion of your personal data, subject to certain legal obligations we have to retain transaction records.
  • Marketing Preferences: You can opt-out of receiving marketing communications from us by using the unsubscribe link in our emails or by contacting us.

To exercise any of these rights, please contact us using the details provided in the "Contact Us" section below.

7. Data Retention

We will retain your personal data only for as long as is necessary for the purposes set out in this Privacy Policy, including to fulfill legal, accounting, or reporting requirements. For example, we retain transaction data as required by Pakistani commercial law.

8. Links to Other Websites

Our Platform may contain links to third-party websites. This Privacy Policy does not apply to those websites. We encourage you to read the privacy policy of every website you visit.

9. Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date. We will also try to notify you via email or a prominent notice on our Platform.

10. Contact Us

If you have any questions about this Privacy Policy or your data, please contact our Data Support Officer:

Thank you for trusting A2ZPK.com with your business.